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We are reviewing the Council's community information and advice service for adults. This is currently delivered from two community advice hubs in Chelmsley Wood Library and The Core in Solihull town centre and led by Age UK Solihull and a partnership of local organisations.
Update February 2025
In November we asked for your feedback about the current service and your ideas for the future. Thank you to everyone who took part.
As we continue to develop our ideas for the new approach we would like to involve you again. Please share your views by answering the questions in the survey below. It should take about 5-10 minutes.
The survey is open until Sunday 30 March 2025.
If you have any questions about the survey, or need it in a different format such as easy read, please contact us at getinvolved@solihull.gov.uk
Thank you for getting involved.
About the Community Advice hubs
The community advice hubs provide Solihull residents aged 18+ with high quality information, advice and support about topics including:
finding and arranging care in and out of the home
support for managing disabilities and long-term conditions
support to understand and apply for benefits
support to manage direct payments
support to understand if you are eligible for hardship grants and other funding
advice on debt management and money problems
finding leisure activities, clubs and exercise
signposting to support legal problems
access to energy efficiency measures
help filling out forms
Both hubs offer appointments you can book as well as drop-in times so you can walk in without an appointment. You can also get advice and guidance over the phone and by email.
We are reviewing the Council's community information and advice service for adults. This is currently delivered from two community advice hubs in Chelmsley Wood Library and The Core in Solihull town centre and led by Age UK Solihull and a partnership of local organisations.
Update February 2025
In November we asked for your feedback about the current service and your ideas for the future. Thank you to everyone who took part.
As we continue to develop our ideas for the new approach we would like to involve you again. Please share your views by answering the questions in the survey below. It should take about 5-10 minutes.
The survey is open until Sunday 30 March 2025.
If you have any questions about the survey, or need it in a different format such as easy read, please contact us at getinvolved@solihull.gov.uk
Thank you for getting involved.
About the Community Advice hubs
The community advice hubs provide Solihull residents aged 18+ with high quality information, advice and support about topics including:
finding and arranging care in and out of the home
support for managing disabilities and long-term conditions
support to understand and apply for benefits
support to manage direct payments
support to understand if you are eligible for hardship grants and other funding
advice on debt management and money problems
finding leisure activities, clubs and exercise
signposting to support legal problems
access to energy efficiency measures
help filling out forms
Both hubs offer appointments you can book as well as drop-in times so you can walk in without an appointment. You can also get advice and guidance over the phone and by email.
We are reviewing the Council's community information and advice service for adults. This is currently delivered from two community advice hubs in Chelmsley Wood Library and The Core in Solihull town centre and led by Age UK Solihull and a partnership of local organisations.
We are keen to hear your ideas about what the service should look like in the future and how you want to access information and advice.
Your feedback will help us to develop the new approach to information and advice services in Solihull. This will be available from April 2026.
Share Your ideas for community information and advice service in Solihull on FacebookShare Your ideas for community information and advice service in Solihull on TwitterShare Your ideas for community information and advice service in Solihull on LinkedinEmail Your ideas for community information and advice service in Solihull link
We are reviewing the Council's Community Advice Service. This is currently delivered from two community advice hubs in Chelmsley Wood Library and The Core in Solihull town centre and led by Age UK Solihull and a partnership of local organisations.
We want to hear your experiences of using the community advice hubs and your ideas about what the service should look like in the future. We would also like to hear from you if you haven't used the community advice hubs but have views about the range of information and advice the service should provide.
Share Have your say: review of community advice service in Solihull on FacebookShare Have your say: review of community advice service in Solihull on TwitterShare Have your say: review of community advice service in Solihull on LinkedinEmail Have your say: review of community advice service in Solihull link
