Community Advice Service review

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We are reviewing the Council's Community Advice Service. This is currently delivered from two community advice hubs in Chelmsley Wood Library and The Core in Solihull town centre and led by Age UK Solihull and a partnership of local organisations.

The community advice hubs provide Solihull residents aged 18+ with high quality information, advice and support about topics including:

  • care in and out of the home
  • disability and long-term conditions
  • mental and physical health
  • learning disability
  • benefits and grants
  • direct payments
  • debt and money problems
  • general health and well-being
  • leisure, clubs, activities and exercise
  • employment
  • legal problems
  • energy efficiency
  • filling out forms

Both hubs offer appointments you can book as well as drop-in times so you can walk in without an appointment. You can also get advice and guidance over the phone and by email.

We want to hear your experiences of using the community advice hubs and your ideas about what the service should look like in the future. We also want to hear from you if you haven't used the community advice hubs but have views about what the service should provide.

Please share your views and experiences by completing the survey below.

The survey is open until Wednesday 18 December.

If you have any questions about the survey, or need it in a different format, please contact us at getinvolved@solihull.gov.uk

Thank you for getting involved.

We are reviewing the Council's Community Advice Service. This is currently delivered from two community advice hubs in Chelmsley Wood Library and The Core in Solihull town centre and led by Age UK Solihull and a partnership of local organisations.

The community advice hubs provide Solihull residents aged 18+ with high quality information, advice and support about topics including:

  • care in and out of the home
  • disability and long-term conditions
  • mental and physical health
  • learning disability
  • benefits and grants
  • direct payments
  • debt and money problems
  • general health and well-being
  • leisure, clubs, activities and exercise
  • employment
  • legal problems
  • energy efficiency
  • filling out forms

Both hubs offer appointments you can book as well as drop-in times so you can walk in without an appointment. You can also get advice and guidance over the phone and by email.

We want to hear your experiences of using the community advice hubs and your ideas about what the service should look like in the future. We also want to hear from you if you haven't used the community advice hubs but have views about what the service should provide.

Please share your views and experiences by completing the survey below.

The survey is open until Wednesday 18 December.

If you have any questions about the survey, or need it in a different format, please contact us at getinvolved@solihull.gov.uk

Thank you for getting involved.

  • We are reviewing the Council's Community Advice Service.  This is currently delivered from two community advice hubs in Chelmsley Wood Library and The Core in Solihull town centre and led by Age UK Solihull and a partnership of local organisations.

    We want to hear your experiences of using the community advice hubs and your ideas about what the service should look like in the future.  We would also like to hear from you if you haven't used the community advice hubs but have views about the range of information and advice the service should provide.


    Start the survey
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Page last updated: 28 Nov 2024, 10:51 AM